Frequently Asked Questions About our Catering Delivery Service
Before you even pick up the phone to call us, take the time to read questions you may have about booking a caterer.
How do I know you will do a good job?
We recommend you check out our catering testimonials. If you and/or your committee have never sampled our food, we invite you to come out for a tasting. Please call an event professional at 786-339-8003 to set up a time convenient to you. One taste and you’ll know we’ll do a great job for you.
How much notice do you need to book my catering?
For Delivery/Pick-Up Catering, we ask for a minimum of 24 hours notice. However, please feel free to call us at 786-339-8003 for last minute orders. We’ll move heaven and earth to take care of you.
Do you have any minimums for catering?
Our Self-Service Catering packages require you order for a minimum of 10 guests. Our Full Service Catering requires you order for a minimum of 50 guests.
Is Delivery Available?
Yes. We currently offer catering delivery to the following areas: Miami-Dade County and the upper Florida Keys. Delivery charges are based on distance from the Catering Kitchen and size of the order. Please call 786-339-8003 for specifics.
What levels of service do you offer with express delivery?
We currently offer the following:
~ Self Service Buffet: Served in disposable aluminum pans and trays; perfect for leftovers and easy clean up. You can either come to our Catering Kitchen or have it delivered.
~ Delivered & Dressed Buffet: We will drop off your buffet, set it up and bring a table cloth, wire chaffing dishes and Sterno.
What is your cancelation policy?
For all self-service catering orders, we require at least a twenty four hour notice.
Can You Make Accommodations For Special Diets?
Absolutely! We offer vegetarian gluten free options.
Can I Order Online or Get A Quote?
Yes. Click here to order online or click here to put together an online catering quote. We are always happy to take your order or put together a catering quote over the phone. Just call 786-339-8003.
What methods of payment do you accept?
We can accept cash, check, VISA, Master Card, American Express and Discover.
For your convenience, we are happy to set you up with a house charge account, with approved credit application. All outstanding invoices must be paid within 14 days of the event completion.
I only need some items catered. Do I have to purchase one of your buffets?
Absolutely not. We offer all of our catering specialties as a la carte catering items. Order exactly what you need.
Do you keep my orders on file?
We use the industry’s leading catering system to keep up with all of your catering orders and quotes. At any time, you can call us, and we’ll be happy to email you a copy of any order or quickly place a duplicate order for you.
Are there hidden costs with Smoke & Spice Catering?
There are no hidden costs with Smoke & Spice Express Catering. Our pricing is clearly outlined in the agreement form prior to your event, and you will not be surprised when you receive your final bill!
Am I limited to selections that are on the current menu?
Our menu serves as a guideline based upon our most popular food selections. Smoke & Spice Express Catering prides itself on letting you, the customer; “customize” your own menu. If you would like to serve something that is not on our current menu, please consult one of our booking managers.
Does Smoke & Spice Catering offer food tastings prior to events?
Smoke & Spice Catering does offer food tastings, there is a $25 charge per person for tastings and if you book your event with Smoke & Spice Express Catering that money is deducted off your final catering invoice.
How far will Smoke & Spice Express go to cater?
Anything is possible. Please contact a representative to see if we will cater to your area.
What if I am on a restricted budget?
We can customize our menus to fit almost any budget. Please contact one of our booking managers with your specific budget concerns and we will come up with solutions for you.
Do the Smoke & Spice Express Catering Menus include plastic ware?
Yes, all items such as plates, napkins and utensils are already included in our pricing.